Privacy Policy

Last updated: March 14, 2026

1. Introduction

Travio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").

The data controller responsible for your personal data is Travio. You can reach us at travio.web@gmail.com.

By using Travio, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

  • Account information (email address, name)
  • Saved places and trip data
  • Photos uploaded for place detection
  • Links shared for place extraction
  • Subscription and payment information (processed by RevenueCat/Apple)

2.2 Information Collected Automatically

  • Device information (device type, OS version)
  • Usage data (features used, interaction patterns)
  • Location data (only when explicitly permitted, for geo features)
  • Clipboard data (only Instagram/TikTok URLs, with your permission)

3. How We Use Your Information

  • To provide and maintain the Service
  • To process place extraction from links and photos
  • To generate AI-powered trip itineraries and content
  • To resolve places using mapping services
  • To manage your subscription
  • To improve and personalize the Service
  • To communicate with you about updates or support

4. Third-Party Services

We use the following third-party services to operate Travio:

  • Supabase — Authentication and database services
  • OpenAI — AI content generation (place descriptions, trip planning, photo detection)
  • Google Places API — Place data resolution (names, ratings, reviews, photos)
  • RevenueCat — Subscription management
  • Apify — Content processing services for link-based place extraction
  • Apple — Maps rendering, App Store payments

Each third-party service has its own privacy policy governing the use of your information. We encourage you to review their policies.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us.

AI-generated content (place descriptions, local tips) is cached indefinitely to improve service performance but is not personally identifiable.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data. All data is transmitted over encrypted connections (TLS/SSL) and stored on secure, access-controlled servers.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Data portability
  • Withdraw consent at any time

8. Children's Privacy

Travio is not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

travio.web@gmail.com